If you are facing difficulties generating or claiming a shareable link, you can check out the details below to resolve this.
Check what browser are you using.
If you are using a different browser in your phone, (ie Brave / Dash) we would recommend you to switch back to your native browser or switch back to Google Chrome.
Turn off your VPN if you are using one.
Make sure to disable any ad blockers or pop up blockers.
Make sure that you are connected properly to Wi-Fi or Mobile Data and have a stable connection.
Restart device and try to tap the shareable link or try to generate a shareable link.
For detailed information and videos, please refer to What are "Shareable Links?" article.
If you are still having trouble with generating or claiming a shareable link. Please contact support by clicking the chat box in the bottom-right corner of the page. Or you can send us a message to firstname.lastname@example.org