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Getting Started: Do not share your 12-word recovery phrases
Getting Started: Do not share your 12-word recovery phrases

Understand the importance of backing up your wallet and keeping your recovery phrase or password safe.

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Summary

A 12-word recovery phrase lets you recover your funds if you lose access to your device. Learn more about backing up and recovering your funds, including the automated cloud backup option, here.

If you’re using the 12-word recovery phrase method, make sure to store your phrase securely. If you lose access to your device, this phrase will be needed to restore your funds.

Table of contents

Use Your 12-Word Recovery Phrase to Restore Your Wallet

Your 12-word recovery phrase lets you restore full access to your wallet and funds. If you’ve already written it down, you’ll be able to recover your wallet. If not, please write it down now while you still have access to the Bitcoin.com Wallet app.

Important:
Bitcoin.com cannot access or recover your wallet or private keys. It’s your responsibility to back up your wallet and keep your recovery phrase safe. Without it, we won’t be able to help you recover your wallet or funds.

For easier backup and recovery, we recommend using our automated cloud backup feature. Learn more about it here.

Secure Your 12-Word Recovery Phrase

  1. Store Securely: Keep your 12-word recovery phrase in a safe place alongside important documents like passports, birth certificates, or real estate titles. It’s one of your most valuable possessions.

  2. No Recovery Assistance: Bitcoin.com cannot recover your wallet or funds if you lose your 12-word recovery phrase.

  3. Never Share: Do not share your 12-word recovery phrase or any QR code containing it with anyone, to protect your funds.

  4. Backup Before Switching Devices: Always back up your wallet by saving your 12-word recovery phrase before switching to a new device.

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