Summary
12-word recovery phrases are one of the ways you can recover your funds in the event you lose access to your device. Read more here about backing up and recovering your funds, including via the automated cloud backup and recovery method. If you are using the 12-word recovery phrase backup/recover method, it is crucial to securely store your 12-word recovery phrases. If you are using the 12-word recovery phrase backup/recover method and you use lose access to you device, your 12-word recovery phrases will be required to regain access to your funds.
Table of contents
Use your 12-word recovery phrase(s) to restore full access to your wallet
As long as you have written down your 12-word recovery phrase(s), you will always be able to restore your wallet and any funds stored within. If you did not yet write down your backup phrase or have lost it, please do so now while you still have access to the Bitcoin.com Wallet app.
We do not have any control over users' wallets or their private keys. It is essential that you create a secure backup of your Bitcoin.com wallet. If you do not have your recovery phrase written down, there is nothing Bitcoin.com can do to help recover the wallet or funds for you. It is up to the user to make sure they have their wallet backed up, and the recovery phrase kept safe.
Please note that we do recommend using our automated cloud backup method, with simplifies the backup and recovery process. Read more about it here.
Keep your 12-word recovery phrase(s) safe
Make sure to store your 12-word recovery phrase(s) in a very secure location, such as with your passports, birth certificates, real estate titles, and other precious documents. Treat your 12-word recovery phrase(s)as a precious possession. Since Bitcoin.com has no access to your wallets, we cannot help recover wallets or funds if you have failed to retain your 12-word recovery phrase(s)
Do not share your your 12-word recovery phrase(s) phrases to anyone.
Before switching from an old device to a new one, always remember to backup your wallet by getting the 12-word recovery phrases.
Please note that we do recommend using our automated cloud backup method, with simplifies the backup and recovery process. Read more about it here.