Summary

Backing up your Bitcoin.com Wallet effectively means creating a password that allows you to access your funds in the event you lose or damage your device. Just enter your password to restore access to your funds.

⚠️ IMPORTANT ⚠️

Bitcoin.com does not store your password or secret phrases! If you lose access to your device, the only way to access your funds is with your password. This is why it's extremely important to back up your Wallet and keep your password safe.

Table of contents

What does it mean to back up my Wallet?

Why should I back up my Wallet?

Can't I just ask Bitcoin.com to restore my wallet?

How do I use my backup?

I'm ready to back up. What should I do?

Automatic cloud backup service (recommended)

Setting up automatic cloud backup

Restoring your wallets from cloud backup

Manual backups

Manual backup instructions

Restoring your manually backed up wallets

What does it mean to back up my Wallet?

Like a vault protects physical assets, the Bitcoin.com Wallet protects cryptoassets - and in both cases, you need the right access key.

Backing up your Bitcoin.com Wallet means creating a digital key (in the form of a password) that allows you to access your funds in the event you lose or damage your phone. Importantly, this digital key is stored outside of your phone.

Why should I back up my Wallet?

When you first install the Bitcoin.com Wallet on your device, you have the option of setting up biometrics or a PIN. This acts as the key to your wallet, but what happens if you lose or break your device? If you haven't backed up your Wallet and/or don’t have the password, you won’t be able to access your funds from your need device. In other words, your digital assets will be lost forever!

Can't I just ask Bitcoin.com to restore my wallet?

In a word, no.

Since the Bitcoin.com Wallet is "self-custodial," no third party (neither Bitcoin.com nor anyone else) holds the key. It's just you! This setup is essential for making your Wallet "permissionless," meaning you never have to ask for permission to use your funds (unlike with custodial services like banks and credit cards).

However, with great power, comes great responsibility: If you lose your key, you lose access to your cryptoassets — forever!

How do I use my backup?

If you lose or damage your phone, just reinstall the Bitcoin.com Wallet app, then enter your backup password or passphrase(s). You'll again have access to the funds in your Wallet. See below for detailed guides on how to restore your wallet.

I'm ready to back up. What should I do?

The Bitcoin.com Wallet provides you with two ways to backup your wallet. You can use either or both.

Automatic cloud backup service (recommended)

Here, you create a single custom password that decrypts a file stored in your Google Drive or Apple iCloud account. If you lose access to your device, you can reinstall the Wallet app on a new device, enter your password, and you'll again have access to all of your cryptoassets.

Importantly, with the cloud backup service, whenever you add more wallets within your Bitcoin.com Wallet, your backup file will automatically sync. This means you never have to worry about creating a new backup for each new wallet you create!

🔍 Note: To use the Cloud Backup Service, you'll first need to login to either Google Drive or Apple iCloud through the Wallet app.

Setting up automatic cloud backup

  1. Tap on the Settings tab (bottom right of the home screen).

  2. Select "Backup & security."

  3. If you haven't already, you'll need to sign in with Apple or Google.

  4. Create a master password.

    You'll use this password to recover your Wallet if you lose or damage your device. It's non-recoverable, so you should write it down and store the paper somewhere safe. See our article on crypto-asset security for information on password management best practices.

    🔍Note: Your master password must be at least 8 characters long and include upper and lowercase alphanumeric characters and at least one number. Your master password should be different from the password you use for your Apple/Google account.

  5. Tap the "Create Recovery File and Sync" button.

Your entire Bitcoin.com Wallet is now securely backed up!

Restoring your wallets from cloud backup

If you backed up your wallets using the automated backup via Google/Apple cloud option, you just need to enter the master password you created when you backed up your wallets.

Here’s how easy it is to restore your wallets from cloud backup:

Manual Backups

For manual backups, you'll be assigned a random set of 12 words (a "passphrase") for each of the crypto-wallets within your Bitcoin.com Wallet.* Then, when you reinstall the app, you'll need to enter each wallet's 12-word passphrase to gain to access each wallet.

  • Note that your Bitcoin.com Wallet actually consists of multiple wallets, at least one for each of the blockchains we support. For example, you may have a Bitcoin wallet, a Bitcoin Cash wallet, an Ethereum wallet, and an Avalanche wallet. Within your Ethereum wallet, you may have several cryptoassets that live on the Ethereum blockchain; like USDC, SNX, UNI and so on. When you back up your Ethereum wallet, you're backing up access to all the cryptoassets associated with that wallet. Additionally, you can create as many new wallets as you want just by tapping on the '+ADD/IMPORT' button on the app's home screen. When you use the cloud backup, all your wallets are backed up automatically and accessible by a single password of your choosing, but when you manually backup, you'll need to manage all your secret phrases separately.

Manual backup instructions

  1. Tap on the Settings icon.

  2. Select "Backup & security."

  3. Go to "Manual backup."

  4. Choose the wallet you'd like to backup. Eg. Tap on "My BCH wallet."

  5. Write down your 12-word passphrase. Please see our article on cryptoasset security for vital information on password management best practices.

  6. This video demonstrates how to back your wallet up manually:

Restoring your manually backed up wallets

You can add any supported wallets you've previously backed up by entering the 12-word passphrase for each wallet.

  1. From the home screen, tap the Add/Import button.

  2. Select "IMPORT WALLET"

  3. In the "Recovery Phrase" tab, choose the wallet type you'd like to import (Bitcoin Cash, Bitcoin, or Ethereum).

  4. Enter the 12-word recovery phrase or, if you've backed up your wallet in QR-code form, you can scan the code.

Read more: Understand why it's important to back up your wallets and learn how to do it.

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