Due to recent changes, we have turned off the ability to sell or withdraw via our partner ZeroHash. We are currently processing refunds for any remaining USD balances held on the ZeroHash platform.
Here’s what will happen next:
Your USD balance will be converted back into the cryptocurrency asset you initially sold.
The converted cryptocurrency will be sent directly to your Bitcoin.com wallet.
No action is required from you—the refund process will happen automatically.
We will notify you once the refund has been completed. If you have any questions or encounter any issues, feel free to reach out to our support team.
Thank you for your understanding and continued trust in Bitcoin.com.
Best regards,
The Bitcoin.com Team