Bitcoin.com is a company while Bitcoin is a decentralized cryptocurrency. Bitcoin.com doesn't represent or control Bitcoin.
Understanding the difference between Bitcoin and Bitcoin.com
Bitcoin itself isn't a company, just like "gold" isn't a company. This means that there isn't any official website that speaks for Bitcoin, just like there isn't an official website representing gold.
Bitcoin.com is building the products that give everyday people access to a vast world of opportunities to generate personal prosperity without limits. Since 2015, Bitcoin.com has been a global leader in introducing newcomers to cryptocurrency, featuring accessible educational materials, timely and objective news, and easy-to-use fully self-custodial products for buying, spending, trading, investing, and earning with crypto.
Use the multichain Bitcoin.com Wallet app, trusted by millions to safely and easily send, receive, buy, sell, trade, and manage the most popular cryptocurrencies.
Bitcoin.com does not control or influence Bitcoin in any way. We also do not send, receive, or store bitcoin. Bitcoin.com only provides the tools you need manage your bitcoin and other cryptocurrencies. Our website exists for informational purposes only.
Bitcoin.com does not manage Bitcoin transactions. We cannot reverse or refund any transactions sent. Bitcoin is a P2P (peer-to-peer) network. When you send a bitcoin transaction, there is no 3rd party involved; it is a transaction strictly between yourself and the person/company you are transacting with.
Support FAQ Page - https://support.bitcoin.com/en/