Bitcoin.com

<a href="https://www.bitcoin.com/" rel="nofollow noopener noreferrer" target="_blank">Bitcoin.com</a> is a company that provides tools and resources to interact with cryptocurrencies. Bitcoin (BTC), on the other hand, is a decentralized digital currency that no one controls. <a href="https://www.bitcoin.com/" rel="nofollow noopener noreferrer" target="_blank">Bitcoin.com</a> does not represent or control Bitcoin.

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<a href="#h_7e8f66b448">Understanding the Difference Between Bitcoin and Bitcoin.com</a>

<a href="#h_e90278ed51">What Bitcoin.com Offers</a>

<a href="#h_10b7f9b4a2">No Control Over Bitcoin Transactions</a>

1. <a href="#h_7e8f66b448">Understanding the Difference Between Bitcoin and Bitcoin.com</a>
2. <a href="#h_e90278ed51">What Bitcoin.com Offers</a>
3. <a href="#h_10b7f9b4a2">No Control Over Bitcoin Transactions</a>
4. <a href="#h_1d9e0022be">Need Help?</a>

🪙 Understanding the Difference Between Bitcoin and Bitcoin.com

Bitcoin (BTC) is a decentralized cryptocurrency — meaning it operates without a central authority or company. Just like gold, Bitcoin is not a company and doesn’t have an official website or representative. Transactions on the Bitcoin network are peer-to-peer and cannot be reversed once confirmed.

<a href="https://www.bitcoin.com/" rel="nofollow noopener noreferrer" target="_blank">Bitcoin.com</a>, on the other hand, is a private company founded in 2015 that helps users navigate the world of cryptocurrency. While our name includes "Bitcoin," we are not the creators, controllers, or operators of the Bitcoin network.

<a href="https://www.bitcoin.com/" rel="nofollow noopener noreferrer" target="_blank">Bitcoin.com</a> provides a range of tools and services to make crypto accessible and easy to use, including:

👜 The <a href="https://bitcoincom.app.link/Nl9DYZUZXAb?_p=c81129c0980a7af3e4038cffee" rel="nofollow noopener noreferrer" target="_blank">Bitcoin.com Wallet app</a> — trusted by millions for sending, receiving, buying, selling, swapping crypto, earning rewards, staking, farming, participating in pools, and much more.

- Buying and selling crypto
- Swapping between coins
- Earning rewards
- Managing digital assets securely

- 👜 The <a href="https://bitcoincom.app.link/Nl9DYZUZXAb?_p=c81129c0980a7af3e4038cffee" rel="nofollow noopener noreferrer" target="_blank">Bitcoin.com Wallet app</a> — trusted by millions for sending, receiving, buying, selling, swapping crypto, earning rewards, staking, farming, participating in pools, and much more.
- 🛠️ Simple tools for:
 - Buying and selling crypto
 - Swapping between coins
 - Earning rewards
 - Managing digital assets securely
- 📘 Educational resources and tutorials
- 📰 Up-to-date crypto news

We exist to inform and empower users, but we do not control any cryptocurrency or blockchain network.

🔒 No Control Over Bitcoin Transactions

<a href="https://www.bitcoin.com/" rel="nofollow noopener noreferrer" target="_blank">Bitcoin.com</a> does not:

Send or receive transactions on your behalf

Have access to your private keys or recovery phrase

- Store your Bitcoin or other crypto
- Send or receive transactions on your behalf
- Have access to your private keys or recovery phrase

All transactions made through your wallet are irreversible. Once sent, a Bitcoin transaction cannot be canceled or refunded. This is the nature of decentralized, peer-to-peer cryptocurrency networks.

Because of this, we cannot retrieve lost funds or reverse mistakes made during a transaction.

The <a href="https://www.bitcoin.com/" rel="nofollow noopener noreferrer" target="_blank">Bitcoin.com</a> Support Team is available 24/7.

Visit <a href="https://support.bitcoin.com/en/">https://support.bitcoin.com/en/</a>

Tap the chat icon in the lower-right corner

Select “Ask a question” to begin chatting

- Visit <a href="https://support.bitcoin.com/en/">https://support.bitcoin.com/en/</a>
- Tap the chat icon in the lower-right corner
- Select “Ask a question” to begin chatting

Open the <a href="https://www.bitcoin.com/" rel="nofollow noopener noreferrer" target="_blank">Bitcoin.com</a> Wallet app

Tap “More” (bottom-right corner)

Tap “Speak with a support agent”

Then tap “Ask a question” to begin chatting

- Open the <a href="https://www.bitcoin.com/" rel="nofollow noopener noreferrer" target="_blank">Bitcoin.com</a> Wallet app
- Tap “More” (bottom-right corner)
- Select “Help &amp; Support”
- Tap “Speak with a support agent”
- Then tap “Ask a question” to begin chatting

Prefer email? Reach out to us at <a href="https://app.intercom.com/" rel="nofollow noopener noreferrer" target="_blank">support@bitcoin.com</a> — we're here 24/7 to help!

Learn the important differences between Bitcoin and Bitcoin.com

⚠️ Bitcoin.com is Not Responsible for External Services

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⚠️ Bitcoin.com is Not Responsible for External Services

📄 Summary

📚 Table of Contents

🪙 Understanding the Difference Between Bitcoin and Bitcoin.com

🧰 What Bitcoin.com Offers

🔒 No Control Over Bitcoin Transactions

🆘 Need Help?

🖥️ Web Support (Help Center)

📱 In-App Assistance

📧 Email Support