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Sending Cryptocurrency with Bitcoin.com Accounts

How to Send Crypto from Your Bitcoin.com Account

Support Team avatar
Written by Support Team
Updated over 3 weeks ago

Sending crypto is fast and easy with your Bitcoin.com Account. Follow this step-by-step guide to securely send digital assets to another wallet.


📑 Table of Contents


1. Log In to Your Bitcoin.com Account

Start by visiting https://accounts.bitcoin.com/ and log in using your registered Google account.


2. Navigate to the Send Option

  • Look at the lower-left corner of the screen.

  • Tap on the Google email you used to log in.

  • Then select "Send" from the menu options.


3. Choose Your Asset

  • You’ll see a list of supported cryptocurrencies (e.g., BTC, BCH, ETH, POL, SOL, BNB, AVAX, DOGE).

  • Tap on the asset you wish to send (e.g., Bitcoin, Ethereum, etc.).

ℹ️ Note: Only the assets in which you have a balance will appear in this list.


4. Enter the Recipient’s Address

  • You can copy and paste the recipient’s wallet address directly.

  • Or, tap on the QR code icon to scan their address with your device’s camera.

Tip: Double-check the address. Crypto transactions are irreversible.


5. Enter the Amount

  • Input the amount of crypto you want to send.

  • Verify all details on the screen are accurate before proceeding.


6. Adjust Advanced Settings (Optional)

Under Advanced settings, you'll find options related to Network Fees:

  • The "Average" fee is selected by default to offer a balance between cost and speed.

  • You can choose between "Eco", "Average", or "Fast" based on your urgency and current network conditions.

⚠️ Warning:
If you manually set a low fee (e.g., by selecting "Eco"), there is a risk that the transaction may fail or get stuck in the network. In some cases, it may even be lost. Use this option with caution, especially when sending time-sensitive or large transactions.


7. Send Your Crypto

Once everything looks good:

  • Tap the "Send" button.

  • You’ll be prompted to confirm the transaction using your passkey.

⚠️ Reminder: All crypto transactions are final and cannot be reversed.


8. Need Help?

If you need assistance, our Bitcoin.com Support Team is available 24/7 to help you.

🖥️ Web Support (via Dashboard)

  1. Scroll to the bottom center and tap “Help & Support”

  2. Tap the green chat icon in the lower-right corner

  3. Select “Ask a question” to chat with an agent


📱 In-App Assistance

  1. Open the Bitcoin.com Wallet app

  2. Tap “More” (bottom-right)

  3. Tap “Help & Support”

  4. Tap “Speak with a support agent”

  5. Select “Ask a question” to start a chat


📧 Email Support

Prefer email? Contact us at [email protected] — we respond 24/7.

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