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Sending Cryptocurrency with Bitcoin.com Accounts

How to Send Crypto from Your Bitcoin.com Account

Support Team avatar
Written by Support Team
Updated this week

Sending crypto is fast and easy with your Bitcoin.com Account. Follow this step-by-step guide to securely send digital assets to another wallet.


📑 Table of Contents


1. Log In to Your Bitcoin.com Account

Start by visiting https://accounts.bitcoin.com/ and log in using your registered Google account.


2. Navigate to the Send Option

  • Look at the lower-left corner of the screen.

  • Tap on the Google email you used to log in.

  • Then select "Send" from the menu options.


3. Choose Your Asset

  • You’ll see a list of supported cryptocurrencies (e.g., BTC, BCH, ETH, POL, SOL, BNB, AVAX, DOGE).

  • Tap on the asset you wish to send (e.g., Bitcoin, Ethereum, etc.).

ℹ️ Note: Only the assets in which you have a balance will appear in this list.


4. Enter the Recipient’s Address

  • You can copy and paste the recipient’s wallet address directly.

  • Or, tap on the QR code icon to scan their address with your device’s camera.

Tip: Double-check the address. Crypto transactions are irreversible.


5. Enter the Amount

  • Input the amount of crypto you want to send.

  • Verify all details on the screen are accurate before proceeding.


6. Adjust Advanced Settings (Optional)

Under Advanced settings, you'll find options related to Network Fees:

  • The "Average" fee is selected by default to offer a balance between cost and speed.

  • You can choose between "Eco", "Average", or "Fast" based on your urgency and current network conditions.

⚠️ Warning:
If you manually set a low fee (e.g., by selecting "Eco"), there is a risk that the transaction may fail or get stuck in the network. In some cases, it may even be lost. Use this option with caution, especially when sending time-sensitive or large transactions.


7. Send Your Crypto

Once everything looks good:

  • Tap the "Send" button.

  • You’ll be prompted to confirm the transaction using your passkey.

⚠️ Reminder: All crypto transactions are final and cannot be reversed.


8. Need Help?

If you need assistance, our Bitcoin.com Support Team is available 24/7 to help you.

🖥️ Web Support (via Dashboard)

  1. Scroll to the bottom center and tap “Help & Support”

  2. Tap the green chat icon in the lower-right corner

  3. Select “Ask a question” to chat with an agent


📱 In-App Assistance

  1. Open the Bitcoin.com Wallet app

  2. Tap “More” (bottom-right)

  3. Tap “Help & Support”

  4. Tap “Speak with a support agent”

  5. Select “Ask a question” to start a chat


📧 Email Support

Prefer email? Contact us at [email protected] — we respond 24/7.

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