Summary
To receive a cryptocurrency, simply provide the sender with your address or QR code. You just need to make sure you're providing the right address / QR code.
Receiving cryptocurrencies
Starting from the app's home screen, tap the "RECEIVE" button at the top right.
From the drop-down menu at the top, select the cryptocurrencies to receive. (Eg. Bitcoin, Bitcoin Cash, Ethereum, etc.)
Tap "Copy Address," then provide the sender with the copied address (by emailing or messaging it to the sender). Alternatively, the sender can scan the QR code shown in your Bitcoin.com Wallet app. This will autofill the send field for the sender.
⚠️ WARNING⚠️
Sending one cryptocurrencies type (eg. BTC) to another cryptocurrencies wallet type (eg. a BCH wallet) will likely result in the irreversible loss of your funds.
How do I know which address to provide?
The Bitcoin.com Wallet app contains multiple wallets, each for the different blockchains we support. This means you have separate wallets for BTC, BCH, and ETH, each with its own unique address. To receive BTC, for example, you need to provide your BTC wallet address.
You can create as many wallets as you need for each cryptocurrency. This can help you organize your funds—for instance, you can create a wallet named "My BTC Savings" and another called "My BTC Trading Wallet." To receive BTC in your "My BTC Savings" wallet, just share the address for that specific wallet.
You can also receive Polygon, AVAX, and BNB (Binance token). If you haven't created a wallet for these yet, go to the Funds tab, scroll down, and tap Add new personal wallet. Then, choose the asset type, name the wallet, and create it.
When receiving any of these tokens, make sure to select the correct network, as choosing the wrong one can lead to loss of funds.
You also have the option to receive Polygon, AVAX, and a BNB (Binance Coin). If you have not already created a wallet, you can tap on the "Funds" tab, scroll down, and select "Add new personal wallet." Then, choose the asset type, enter a wallet name, and create the wallet. When receiving any of these tokens, please ensure you always select a correct network as choosing the wrong network can lead to loss of funds.
Is it safe to give out my crypto addresses?
You can safely give out your crypto addresses to friends, family, and acquaintances. No one can steal your cryptocurrencies using just your crypto address. They'd need both your address and the 'private key' (passphrase) to it. However, you should know that, since the crypto-networks are publicly viewable, whoever knows your crypto address can easily find out exactly how much cryptocurrency you have at that address by simply pasting the address into a block explorer like this one (for Bitcoin). They can also see every transaction you've ever made using that address. If you don't want people to see this information, you'll need to use a fresh crypto address. Luckily, that's easy to do. The Bitcoin.com Wallet app allows you to create an unlimited number of new addresses, and creating a new address is done with the touch of a button.
This video demonstrates how to receive crypto:
🔍 TIP: To protect your privacy, it's recommended to use a fresh crypto address for every transaction.
If you have any questions and are using the Bitcoin.com wallet app, simply tap "Settings," then "Help & Support," and select "Speak with a support agent." Send us a message, and we’ll be happy to assist you.
For email support, please reach out to [email protected].