The process for buying bitcoin (BTC), bitcoin cash (BCH) and Ethereum (ETH) depends on whether you’re using the app or our website:
📱 How to buy from the Bitcoin.com Wallet app for Android and iOS 📱
1️⃣ Tap Buy button beside your Bitcoin (BTC), Bitcoin Cash (BCH) or Ethereum (ETH) wallet
2️⃣ Select the asset you want to purchase
3️⃣ Select the wallet you want the funds deposited into
4️⃣. Type in the desired amount you would like to purchase
5️⃣. Provide personal identification details
6️⃣. Upload your ID for verification (Note you will only have to do this one time for your account, later purchases will be faster)
7️⃣. Enter your credit card details
8️⃣ Once completed, you will need to wait until our Payment Processor Team have everything verified and checked.
🕐 Please note - If your purchase was made with credit/debit card, on average it may take between 30min - 2hrs to be processed and delivered, but can take up to 10 hours if additional checks are required on your submitted identification documents, banking institution, or transaction. Check your email as additional verification steps may be required.
You can view the status of your purchase by tapping the 🔔 icon in the top right corner of the home screen.
For a walkthrough with images, check this article.
Please see an instructional video here:
🌐 How to buy from buy.bitcoin.com website 🌐
1️⃣. Visit https://buy.bitcoin.com/
2️⃣ Select if you want to purchase Bitcoin (BTC) or Bitcoin Cash (BCH)
3️⃣. Now select how much you want to purchase
4️⃣. Next, enter the address you’d like to receive your purchase to. If you’re buying BTC, enter your BTC address. If you’re buying BCH, enter your BCH address. If you’re using the Bitcoin.com Wallet, just navigate to the correct wallet, tap on the receive icon, and copy the address to your clipboard 📋. You’ll then need to paste the address into the receiving address field on buy.bitcoin.com.
5️⃣ Follow the on-screen steps carefully.
6️⃣. You will now be at the final purchase page. Fill out your credit card, and personal identification information. This is required to complete your purchase and adhere to KYC and AML laws.