All Bitcoin and other cryptocurrency transactions are irreversible. This means that you are not able to recover bitcoin that has been sent to an address that you do not control. Control in this context means having the corresponding private key to the address in question.

Because Bitcoin is a decentralized network, Bitcoin.com has no control over any Bitcoin transactions made. Furthermore, we do not have access to the private keys of any Bitcoin network user. As a result, we have no control over the funds stored in or sent from your wallet or the wallet of any user of the network.

Our Learning Center may be a useful resource for understanding in more detail how the Bitcoin network works.

You may also find our Bitcoin FAQ page and How to send and receive Bitcoin guide helpful.