This article shows how to scan the QR code on the Bitcoin.com website to download the Bitcoin.com Wallet. The QR code contains a smart link that automatically opens the correct store page for your device (App Store on iPhone/iPad; Google Play on Android).
📚 Table of Contents
Where to find the QR code
On desktop, open wallet.bitcoin.com and click the Download App button. You’ll see a large QR code next to the App Store / Google Play badges.
You can also tap Download App on that page if you’re already on your phone. This will instantly open the correct store page for your device.
Tip: If the camera has trouble focusing, wipe the lens, and move the phone ~15-25 cm (6-10 in) from the screen.
iPhone & iPad (iOS / iPadOS)
Method A: Camera app (fastest)
Open Camera.
Point it at the QR code. Wait for a link banner or a QR icon to appear.
Tap it. Either will open the App Store to the Bitcoin.com Wallet page.
Troubleshooting (iOS):
If nothing happens, check Settings > Camera > Scan QR Codes is on.
Try moving closer/farther, increasing light, or cleaning the lens. Restart the device if needed.
Method B: Control Center ‘Code Scanner’
Open Control Center and tap Scan Code.
Scan the QR and tap the link to open the App Store.
If Scan Code is not available in the Control Center, add it: Settings > Control Center > add Scan Code.
Android - all devices (universal methods)
Method A: Camera app
Open your phone’s Camera.
Point it at the QR code and wait for a link banner (or tap the Lens icon if available).
Tap the banner to open Google Play to the Bitcoin.com Wallet page.
Method B: Google Lens (works on most Android phones)
Open the Google app or long‑press the home button and choose Lens.
Point at the QR code and tap the link to open Google Play.
If your stock camera doesn’t recognize QR codes, Google Lens is the most reliable alternative.
Samsung Galaxy (One UI)
Option 1: Quick Settings tile
Swipe down from the upper right corner to open Quick settings.
Tap Scan QR code.
Point at the QR code and tap the link to open Google Play.
Option 2: Camera app
Open Camera and point at the QR code.
Tap the popup link.
If prompts don’t appear, open Camera settings and ensure Scan QR codes is enabled.
Google Pixel
Open Camera and point at the QR code.
Tap the link bubble that appears to open Google Play.
Alternative: Use the QR code Quick Settings tile or Lock‑screen shortcut (if configured) to launch the scanner directly.
Xiaomi / POCO / Redmi (HyperOS / MIUI)
Option 1: Camera app
Open Camera and point at the QR code.
Tap the link popup or the QR icon in the bottom right corner to open Google Play.
Option 2: ‘Scanner’ app / Control Center
Open Scanner from the app list (or swipe down and tap Scan in Control Center, if present).
Scan the QR and open the link.
On newer HyperOS versions, QR scanning can appear instantly in Camera or Control Center. If scanning fails, try the Scanner app or use Google Lens.
OnePlus (OxygenOS)
Option 1: Camera + Lens
Open Camera and point at the QR code.
If nothing shows, tap the Lens icon (if available) or open Google Lens from the Google app.
Tap the link to open Google Play.
Option 2: Quick Settings tile
Swipe down for Quick Settings and look for a QR scan tile (name may vary by model).
Tap it and scan the code.
Motorola (My UX)
Open Camera and point at the QR code.
When the search/QR prompt appears, tap the link to open Google Play.
If you don’t see QR prompts in Camera, check Camera settings and enable search/QR features, or use Google Lens.
Huawei / Honor (EMUI / HarmonyOS)
Open Camera and launch AI Lens (or open the AI Lens app directly).
Point at the QR code and tap the link.
If scanning the QR code doesn’t open the store
Try another method: Use Google Lens or the device’s built‑in Scanner app.
Open the Wallet page on your phone: Go to wallet.bitcoin.com and tap Download App. You will then be redirected to App Store (iOS) or Google Play (Android).
Search the store manually: Look for ‘Bitcoin.com Wallet’ by Bitcoin.com.
Still stuck? Take a screenshot/photo of the QR code and scan it from your phone’s photos using Google Lens (Android) or a photo scanning extension that supports scanning.
Safety tips
Only trust QR codes from bitcoin.com. Avoid scanning codes from unconfirmed sources and websites.
Before installing, verify the store listing shows the publisher as ”Bitcoin.com” (iOS) or “Bitcoin.com Developer” (Android).
The official store pages are linked on wallet.bitcoin.com. Do not download APKs from third‑party websites.
FAQ
Q: Does the QR code direct me to the App Store or Google Play?
A: The QR encodes a universal link that opens the correct store on iOS and Android.
Q: Do I need a special app to scan?
A: No. Modern iOS and Android cameras scan QR codes natively. Google Lens is a good alternative on Android.
Q: Can I use a tablet?
A: Yes. iPad will open the App Store; Android tablets open Google Play (if installed).
Need more help?
If you need assistance, our friendly multilingual Support Team at Bitcoin.com is here for you 24/7.
🖥️ Web Support (Help Center)
Tap the chat icon in the lower-right corner of the screen.
Select “Ask a question” to begin chatting.
📱 In-App Assistance
Open the Bitcoin.com Wallet app
Tap “More” (bottom-right corner)
Tap “Help & Support”
Select “Speak with a support agent”
Then tap “Ask a question” to begin chatting
📧 Email Support
Prefer email? Reach out to us at [email protected].