Skip to main content

Selling Crypto with the Bitcoin.com Accounts

How to Sell Crypto Using the Bitcoin.com Accounts

Support Team avatar
Written by Support Team
Updated this week

Selling your crypto through the Bitcoin.com Accounts is fast, easy, and secure. This guide will walk you through the entire process—from initiating a sale to receiving funds in your bank account.

📑 Table of Contents

  1. How the Sell Flow Works

  2. Step-by-Step: How to Sell Crypto

  3. Need Help?

1. How the Sell Flow Works

Here’s what you can expect when selling crypto through the Bitcoin.com Accounts:

  1. Verify Your Identity
    Most transactions require quick identity verification (~2 minutes).

  2. Add Withdrawal Method
    Link your card or bank account (~1 minute).

  3. Confirm Details
    Review the terms and confirm your sale (~1 minute).

  4. Send Your Crypto
    Transfer your crypto to the provided wallet address (~1–10 minutes).

  5. Receive Your Funds
    Funds will be sent to your bank account (~5–20 minutes).

2. Step-by-Step: How to Sell Crypto

To begin selling crypto, follow these simple steps:

  1. Log In to Your Wallet
    Go to https://accounts.bitcoin.com/dashboard/buy and sign in.

  2. Tap “Sell”
    Located in the upper-left corner of the dashboard.

  3. Select the Crypto and Currency

    • Choose the crypto you want to sell

    • Select the currency you’d like to receive (e.g., USD, EUR) into your bank account

  4. Review the Offer Details
    Check how much fiat you'll receive before continuing.

  5. Tap “Continue”
    You’ll proceed through the next steps:

    • Verify your identity (if not already done)

    • Read and agree to the terms and conditions

    • Add your withdrawal method (bank or card)

    • Confirm all sale details

    • Send your crypto to the generated wallet address

    • Receive your funds once the crypto transfer is confirmed

3. Need Help?

If you need assistance, our Bitcoin.com Support Team is available 24/7.

🖥️ Web Support (via Dashboard)

  1. Go to https://accounts.bitcoin.com/dashboard.

  2. Locate “Help & Support” at the bottom center of the page and tap on it.

  3. You’ll be redirected to the support article page.

  4. Tap the green and white chat icon in the lower-right corner of the screen.

  5. Select “Ask a question” to begin chatting.

For a faster resolution, please have the following ready:

  • Your registered email address

  • Your order ID

  • A screenshot of the transaction from your dashboard

📱 In-App Assistance

  1. Open the Bitcoin.com Wallet app

  2. Tap “More” (bottom-right corner)

  3. Tap “Help & Support”

  4. Select “Speak with a support agent”

  5. Then tap “Ask a question” to begin chatting

📧 Email Support

Prefer email? You can always reach us at [email protected]. We’re here around the clock to help you!

Did this answer your question?