We believe in excellent customer service and always provide Bitcoin.com users with up-to-date information on how to avoid cryptocurrency scams.
Why crypto scams are common
Cryptocurrency transactions cannot be cancelled or refunded once sent out of the wallet. Please review each transaction before sending to an unknown user.
How to avoid crypto scams
Avoid sending your receiving wallet address, products, Bitcoin or fiat currency to unknown users.
The best way to check if a transaction is legitimate is by checking the status showing "CONFIRMED".
A sample screenshot is attached for reference.
A duplicated, unconfirmed or pending transactions is an automatic red flag.
A Sample screenshot is attached.
An unconfirmed/pending or possible scam transactions can appear more than once as shown below:
Another way to check if a transaction is legitimate is: click on the transaction > scroll down > click on “view transaction on block explorer “. If the transaction cannot be found, that means it was never broadcasted on the blockchain. (see the screenshot below)
Examples of scam platforms
Synergy FX trades
Social platforms typically used by scammers
Block scammers on social media immediately. If you have doubts or have any crypto-related questions, please contact us here: firstname.lastname@example.org.
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