One of the biggest challenges for newcomers in the cryptocurrency space is to get started. Finding the right wallet, installing it and backing it up can already seem tedious. And once you’re set up with a wallet, you will want to buy crypto. Ideally in a convenient way, just like online shopping.

As an exchange dedicated to introducing newbies to the crypto-space, we have partnered with 3 different payment providers to offer a seamless onboarding experience for anyone who wants to buy crypto with traditional money (known as “Fiat” in crypto-circles)

Which cryptocurrencies are supported?

The following currencies can be bought on Bitcoin.com Exchange account: ADA, ATOM, BCH, BTC, EOS, ETC, ETH, LTC,ONT, SPICE, TRX, USDH, USDT, WAVES, XLM and XRP.

Here is a quick run-through of how to buy your first (second or 100.) currency with a card or via bank transfer on our exchange.

1. Sign in to your exchange account with your mail and password


2. Click on the button above the deposits: Buy Cryptocurrency with Credit Card or Bank Transfer

3. You’ll be forwarded to the buy page. Choose the currency you want to buy as well as the amount.

4. Below the widget in which you’ve specified currency and amount, you will see our three payment providers. Pick the one that suits you most and continue. We will outline the process for all three in the following section.

Please note that you might have to go through a quick e-mail verification, where a 4-letter code will be sent to your e-mail address

5. Your wallet address will automatically be pulled from your Exchange account.

Moonpay

6. You can now choose between Credit Card or Bank Transfer. Please note, if you want to pay via SEPA bank account, you’ll have to choose Euro as your default currency first (from the menu in the top right corner). The same applies to GBP payments (choose GBP as default currency)

Under Default Currency, you can switch between fiat currencies and then choose your payment method.

7. Enter your Credit Card or Bank details to finish the transaction and confirm.

8. All done! You will see your crypto within less than 10 min in your wallet when paying with credit cards. For bank transfers, it can take up to 1 business day.

Who can use the service?

Anyone older than 18 and a citizen of the following countries can use the service:

Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mexico, Netherlands, Norway, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, United Kingdom

Which payment methods can be used?

Currently, MoonPay supports all major credit cards like visa and Mastercard as well as some prepaid, virtual and debit cards. Furthermore, ApplePay and GooglePay can be used at check-out.

What are the limits and verification that is required?

For transactions up to €150 per month, with a limit of €50 per transaction. You will need to provide:

  • Email

  • Phone number

  • Basic personal information

For up to €20,000 per month, with a daily limit of €5,000 per card and €5,000 per bank transaction. In addition to the above, you will also need:

  • ID (Passport, Residence card, or Driver's license)

  • Selfie

  • Card verification (by request)

For up to €50,000 per month, with a daily limit of €10,000 per card and €50,000 per bank transaction. In addition to the above, you will also need:

  • Proof of address

  • Proof of income of source of funds (by request)

• The daily limit is counted not as a calendar day, from 00:00 till 23:59, but as a 24-hour period since purchasing.

• The monthly limit is counted as a 31-day period since purchasing, and not as a calendar month.

More questions?

Feel free to check out the MoonPay help section directly here if you have more questions or contact our support team via the chat widget on the right.

Banxa

6. You will be forwarded to the Banxa interface, where you’ll have to enter your e-mail address and phone number.

7. After passing verification, you can choose your method of payment from mastercard/visa, ApplePay, Klarna, SEPA, Faster Payments (UK), Interac (Canada) and iDEAL (Netherlands).

8. All done. After confirming your payment, you will receive your crypto usually within minutes.

What are the limits?

Daily limits depend on your chosen payment method. Most payment methods have a daily maximum limit of $15,000 and a monthly maximum limit of $60,000.

Mercuryo

6. You will be forwarded to the Mercuryo interface, where you’ll have to enter your e-mail address and phone number.

7. After passing verification, you can enter your payment details and press confirm.

8. All done. After confirming your payment, you will receive your crypto usually within minutes.

What are the limits?

  • Maximum transaction amount of 4000 EUR

  • Daily limit per account: 10 000 EUR

  • Weekly limit per account: 25 000 EUR

  • Monthly limit per account: 25 000 EUR

  • Number of card transactions per day: 15

  • Transaction limit per 1 card per month: 25 000 EUR

Important note 1: The daily limit is counted not as a calendar day, from 00:00 till 23:59, but as a 24-hour period since purchasing.

Important note 2: The monthly limit is counted as a 31-day period since purchasing, and not as a calendar month.

How do I pass verification?

You can verify on Mercuryo using the following documents: Passport, National ID card (both sides) or Driving license.

In the second step, you’ll be required to take a selfie holding up your ID document. The whole process lasts usually no longer than 5 - 15 minutes and you’re fully verified.

Countries that are not supported?

Kindly note that our services cannot be used in countries from the list below

Bangladesh, Bolivia, Burundi, Central African Republic, China, Colombia, Cuba, the Democratic Republic of the Congo, Ecuador, Iran, Iraq, Kyrgyzstan, Lebanon, Libya, Mali, Morocco, Nepal, Nicaragua, North Korea, Pakistan, Saudi Arabia, Somalia, Sudan and Darfur, South Sudan, Syria, Vietnam, Venezuela, Yemen, Zimbabwe.

In addition, please note that our payment gateway might not be able to process some bank cards based on your country/state and their policies towards cryptocurrency transactions.

Which payment methods can be used?

Mercuryo accepts only Visa and MasterCard - virtual, prepaid, debit, and credit cards. Only bank cards can be processed through Mercuryo at this point in time.

https://help.mercuryo.io/en/


Our Payment Providers: MoonPay, Banxa and Mercuryo

MoonPay

MoonPay is the new standard for fiat to crypto. We are a marketplace between cryptocurrency exchanges and users facilitating instant non-custodial purchases of major cryptocurrencies. Our mission is to make cryptocurrencies accessible to everyone. Founded in 2018, MoonPay is working with leading companies to solve the fiat-to-crypto onramp challenge. We offer best-in-class developer tools, including a customizable widget and public APIs, to enable companies to build seamless purchase experiences. MoonPay currently services over 40 countries and provides 24/7 customer support in 8 languages. Learn more about Moonpay.

Banxa

Banxa is an internationally compliant fiat-to-crypto gateway solution for exchanges, wallets and other cryptocurrency businesses. We offer global and local payment methods with no chargebacks and easy integration to your platform. Banxa takes care of all domestic and international regulations required by law, including Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures, working towards making sure you will stay safe and legally compliant. You can learn more about Banxa here.

Mercuryo

Mercuryo is a fast-growing payment provider offering compliant fiat-to-crypto solutions for businesses and individuals. Founded in 2018 in Tallin, Mercuryo has grown to operate worldwide and cater to a wide network of businesses including some of the biggest names in crypto. To ensure compliance with AML/KYC regulations Mercuryo employs measures to be in accordance with PCI DSS international information security standards. With more than 650,000 users Mercuryo is committed to the mission of empowering businesses and individuals to use crypto. Learn more about Mercuryo here.

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