Bitcoin.com Exchange Support Centre

$7000 IQQ Trading Competition

Trade to win from April 11th at 0:01 UTC - April 20th at 0:01 UTC

Written by Naomi
Updated over a week ago

Grom Airdrop

Written by Naomi
Updated over a week ago

We are supporting the GHOST main net swap

Deposits and withdrawals will resume once the swap has been completed

Written by Stan Havryliuk
Updated over a week ago

15,000,000 RPZX Trading Competition

Rapidz: Trade to win

Written by Matthew
Updated over a week ago

Referral Program

Refer and earn

Written by Stan Havryliuk
Updated over a week ago

Contact the team via Support Center

Written by Stan Havryliuk
Updated over a week ago

How to buy crypto with Credit Card or Bank Transfer

Using USD, EUR, or GBP and many more

Written by Jax
Updated over a week ago

$1000 OCC Giveaway

Win $100 OCC in our Giveaway from April 27th - May 4th

Written by Naomi
Updated over a week ago

$3000 Pastel Deposit Promotion

Deposit Pastel to earn a Bonus

Written by Naomi
Updated over a week ago

$10,000 Pastel Trading Competition

Trade PSL/USDT and win

Written by Naomi
Updated over a week ago

Chiliz AMA

AMA with Chiliz on March 4th 17:00 UTC - 18:00 UTC

Written by Naomi
Updated over a week ago

AMA with Free TON

We're hosting an AMA with Free TON on February 23rd 17:00 UTC

Written by Naomi
Updated over a week ago

50,000 SENSO Trading Competition

Written by Stan Havryliuk
Updated over a week ago

$10,000 AMUN leverage BTC/ ETH Trading Competition

Written by Stan Havryliuk
Updated over a week ago

DigiByte Listing and 50,000 DGB Giveaway

Written by Stan Havryliuk
Updated over a week ago

Fee-free trading - AMUN 3x Leveraged tokens

Written by Ciaran
Updated over a week ago

Win $10,000 USDT: AMUN 3x Leverage ETH Trading Competition

AMUN 3x Leverage ETH Trading Competition

Written by Stan Havryliuk
Updated over a week ago

$20,000 HEX Airdrop

Trade and Join the airdrop

Written by Jax
Updated over a week ago

$500 RAPIDZ Giveaway - ENGLISH Channel

Written by Jax
Updated over a week ago

150,000 LVN in Rewards: Trade and earn

Written by Stan Havryliuk
Updated over a week ago

10,000 ESH - Deposit and Trade to win!

11 hours to deposit and 2 days to trade to win

Written by Stan Havryliuk
Updated over a week ago

$5000 MATIC Trading Competition

How to win MATIC in our Competition

Written by Stan Havryliuk
Updated over a week ago

2,000,000 RSR Trading Competition

Trade to win some RSR on our exchange

Written by Stan Havryliuk
Updated over a week ago

50% Discount on BTC trading fees

Ahead of the Bitcoin halving, we're halving the trading fees

Written by Stan Havryliuk
Updated over a week ago

$100 Daily Rewards for Top Traders

Written by Stan Havryliuk
Updated over a week ago

1,000,000 SPICE Trading Competition and 200,000 SPICE for deposits

SPICE up your crypto portfolio

Written by Stan Havryliuk
Updated over a week ago

GHOST has been withdrawn from my account

Written by Stan Havryliuk
Updated over a week ago

$10,000 HEX Airdrop

Written by Stan Havryliuk
Updated over a week ago

When will I receive my GHOST tokens?

Wondering when the GHOST airdrop will be processed?

Written by Stan Havryliuk
Updated over a week ago

$3000 USDH in Trading Competition

Written by Stan Havryliuk
Updated over a week ago

1 Billion HONK Airdrop

All you need to do and know to get your share of 1 Billion HONK

Written by Stan Havryliuk
Updated over a week ago

25% Discount on trading fees on Rapidz

Get a 25% discount on trading fees for all RPZX pairs

Written by Stan Havryliuk
Updated over a week ago

Bitcoin.com completes Harmony (ONE) Mainnet Swap and opens Deposits & Withdrawals for ONE

Harmony (ONE) Mainnet Swap

Written by Stan Havryliuk
Updated over a week ago

50,000 AVA Trading Airdrop

Learn how you can earn more AVA when trading it on our exchange

Written by Stan Havryliuk
Updated over a week ago

$2000 BCH Trading Competition

& $800 BCH for new traders

Written by Stan Havryliuk
Updated over a week ago

50% Discount on all trading fees

From March 13th 13:30 PM UTC - March 15th 23:59 UTC

Written by Stan Havryliuk
Updated over a week ago

$1000 EOSDT Twitter Contest

All you need to know to win $5 in EOSDT

Written by Stan Havryliuk
Updated over a week ago

$1500 Trading Competition

Trade EOSDT on our Exchange for a chance to win crypto

Written by Stan Havryliuk
Updated over a week ago

1 Billion HONK Lottery

Don't miss your chance to win HONK 🍀

Written by Stan Havryliuk
Updated over a week ago

5,000,000 UPT Trading Competition and Lucky Draw

Written by Stan Havryliuk
Updated over a week ago

ARRR Deposits Lucky Draw and Trading Competition

15,000 ARRR up for grabs when you trade, plus $500 BCH for one lucky depositor.

Written by Stan Havryliuk
Updated over a week ago

$25,000 GoC Trading Competition

How do I win GoCrypto Tokens?

Written by Stan Havryliuk
Updated over a week ago

0% Trading fees for BCH/FLEX

#MondayMotivation

Written by Stan Havryliuk
Updated over a week ago

Want to earn 1000 UPT?

How to participate in this airdrop 💰🎉

Written by Stan Havryliuk
Updated over a week ago

Trustverse Deposit Promotion Completed

Congratulations to all the winners!🎉

Written by Stan Havryliuk
Updated over a week ago

Trustverse TRV Deposit Promotion

All you need to know about our Trustverse TRV Promotion

Written by Stan Havryliuk
Updated over a week ago

Zcoin will be listed on January 10th 2020

Privacy coin Zcoin will be available on exchange from 10.01.2020

Written by Stan Havryliuk
Updated over a week ago

Alliance Cargo Direct will be listing ACD Coin on Bitcoin.com Exchange

On the 27.11.2019 ACD Coin will be listed on Bitcoin.com Exchange

Written by Jax
Updated over a week ago

UPT Deposits and Withdrawals are disabled until 27.11.2019

UPT Deposits will be disabled for the first week of trading

Written by Jax
Updated over a week ago

SLP tokens: ready to unlock the next level of trading?

Written by Jax
Updated over a week ago

Please be aware of fake listing offers

Written by Jax
Updated over a week ago

Bitcoin.com Exchange partners with Hummingbot for Community-based Market Making

Written by Jax
Updated over a week ago

Universal Protocol Token Listing Details

Written by Jax
Updated over a week ago

CoinFLEX listing

Written by Jax
Updated over a week ago

Introducing sub-accounts

Learn what you can do with the new sub-account feature

Written by Stan Havryliuk
Updated over a week ago

I don't receive confirmation emails

Written by Jax
Updated over a week ago

Someone created an account with my email

Someone created an account with my email

Written by Stan Havryliuk
Updated over a week ago

Someone accessed my account

Written by Jax
Updated over a week ago

My account has been disabled

Account has been disabled, unable to trade, deposit, or withdraw.

Written by Jax
Updated over a week ago

I can't access my emails

Written by Jax
Updated over a week ago

Can I change the email address associated with my account?

Written by Jax
Updated over a week ago

My password isn't working

What to do when your password isn't working

Written by Jax
Updated over a week ago

How can I reset my password?

What to do when you want to reset your password

Written by Jax
Updated over a week ago

I can't withdraw funds after changing my password

Written by Jax
Updated over a week ago

How can I restore access to my account?

Written by Jax
Updated over a week ago

How can I delete my account?

Written by Jax
Updated over a week ago

How can I protect my account from intruders?

Learn how you can better protect your account from intruders

Written by Jax
Updated over a week ago

Security tools

How to make best use of our security tools

Written by Jax
Updated over a week ago

Activating 2 Factor-Authentication

Learn more about activating 2-Factor-Authentication

Written by Jax
Updated over a week ago

My 2FA codes are not working

Written by Jax
Updated over a week ago

I have lost/formatted my 2FA device

Written by Jax
Updated over a week ago

My account withdrawals have been frozen

Written by Stan Havryliuk
Updated over a week ago

Security of your funds

How we keep our traders' funds secure

Written by Jax
Updated over a week ago

Making a deposit

Learn how to make your first deposit on our exchange

Written by Jax
Updated over a week ago

Where is my deposit?

Deposited to your exchange account, but can't find the deposit?

Written by Jax
Updated over a week ago

Cryptocurrency deposit processing times

How many confirmations until I see my deposit?

Written by Jax
Updated over a week ago

Where is my ETH token deposit?

Can't find ETH tokens you deposited to your exchange account?

Written by Jax
Updated over a week ago

Recovery of mistakenly sent deposits

Written by Jax
Updated over a week ago

Why has my deposit address changed?

Written by Jax
Updated over a week ago

I have deposited a coin that is not integrated

Written by Jax
Updated over a week ago

Why are some cryptocurrencies offline?

Learn why cryptocurrencies on our exchange are sometimes offline

Written by Jax
Updated over a week ago

Withdrawal limits

Learn how much you can withdraw daily/monthly

Written by Jax
Updated over a week ago

What are the withdrawal fees?

Written by Jax
Updated over a week ago

Withdrawals for this currency are offline

Written by Jax
Updated over a week ago

An error occurred

What to do when you get the "an error occurred" notification

Written by Jax
Updated over a week ago

I can't add a whitelist address

Written by Jax
Updated over a week ago

What happens if I deposit BCH to a SegWit (BTC) address?

Sent BCH to my BTC address

Written by Jax
Updated over a week ago

Whitelisting wallet addresses for withdrawals

Is your address whitelisted?

Written by Jax
Updated over a week ago

I want to cancel my withdrawal

Written by Jax
Updated over a week ago

Error when trying to withdraw funds

What to do when you get error messages when trying to withdraw funds

Written by Jax
Updated over a week ago

I can't withdraw a coin/token

Written by Jax
Updated over a week ago

Insufficient funds while withdrawing

What to do when you get the "insufficient funds" error while withdrawing

Written by Jax
Updated over a week ago

Withdrawals on my account are kept on hold

Learn why withdrawals on your account are kept on hold

Written by Jax
Updated over a week ago

My withdrawal remains pending

Written by Jax
Updated over a week ago

Withdrawal address not recognized

Written by Jax
Updated over a week ago

Where do I find the transaction hash?

Learn how you can find the transaction hash of any transaction.

Written by Jax
Updated over a week ago

Where is my withdrawal?

You have withdrawn funds but they haven't reached the destination address?

Written by Jax
Updated over a week ago

Invalid token error

Learn why you get an "invalid token error"

Written by Jax
Updated over a week ago

Markets overview

Written by Jax
Updated over a week ago

Forks and Airdrops

Written by Jax
Updated over a week ago

Will you support a certain coin?

Written by Jax
Updated over a week ago

$10,000 OCC Trading Competition

Trade OCC/USDT to win

Written by Naomi
Updated over a week ago

$3000 IQQ Deposit Promotion

Deposit IQQ from April 9th 0:01 UTC - April 11th 23:59 UTC for a Bonus

Written by Naomi
Updated over a week ago

$7000 PSL Trading Competition

Trade to win in our latest trading competition

Written by Naomi
Updated over a week ago

$17,000 Curate Trading Competition

Trade XCUR/USDT for a chance to win

Written by Naomi
Updated over a week ago

Our Prize payout mechanism explained

Wondering how we calculate the rate of prize payouts? Read on:

Written by Naomi
Updated over a week ago

Introducing our Exchange Analytics

Learn more about our Analytics Dashboard

Written by Naomi
Updated over a week ago

Why can’t I transfer USDT to my trading account?

When you try to transfer USDT to your trading account, you get an error message? Here is how to solve it.

Written by Naomi
Updated over a week ago

Perform a trade

Written by Jax
Updated over a week ago

Trading tools

Learn more about the tools we offer you on our platform

Written by Jax
Updated over a week ago

Market orders

Written by Jax
Updated over a week ago

Scaled orders

Written by Jax
Updated over a week ago

Limit orders

Written by Jax
Updated over a week ago

How to manage your trading & payment activity

Written by Jax
Updated over a week ago

Unable to set the desired trading quantity

Written by Jax
Updated over a week ago

Error when trying to transfer funds

Written by Jax
Updated over a week ago

Trading commissions

Written by Jax
Updated over a week ago

Insufficient funds while trading

What to do when you get this notification

Written by Jax
Updated over a week ago

I want to cancel my order

Learn how you can cancel an order on our exchange

Written by Jax
Updated over a week ago

Other problems with order management

Written by Jax
Updated over a week ago

Common verification mistakes

The most common KYC mistakes

Written by Stan Havryliuk
Updated over a week ago

Why do I have to go through verification?

Written by Jax
Updated over a week ago

How to verify my account?

Written by Jax
Updated over a week ago

Privacy Policy

Written by Jax
Updated over a week ago

List of restricted countries

What countries are currently unsupported?

Written by Jax
Updated over a week ago