Bitcoin.com Exchange Support Centre

We are supporting the GHOST main net swap

Deposits and withdrawals will resume once the swap has been completed

Written by Stan Havryliuk
Updated over a week ago

15,000,000 RPZX Trading Competition

Rapidz: Trade to win

Written by Matthew
Updated over a week ago

Referral Program

Refer and earn

Written by Stan Havryliuk
Updated over a week ago

Contact the team via Support Center

Written by Stan Havryliuk
Updated over a week ago

How to buy crypto with Credit Card or Bank Transfer

Using USD, EUR, or GBP to buy BCH, BTC and more

Written by Jax
Updated over a week ago

AMA with Free TON

We're hosting an AMA with Free TON on February 23rd 17:00 UTC

Written by Naomi
Updated this week

50,000 SENSO Trading Competition

Written by Stan Havryliuk
Updated over a week ago

$10,000 AMUN leverage BTC/ ETH Trading Competition

Written by Stan Havryliuk
Updated over a week ago

DigiByte Listing and 50,000 DGB Giveaway

Written by Stan Havryliuk
Updated over a week ago

Fee-free trading - AMUN 3x Leveraged tokens

Written by Ciaran
Updated over a week ago

Win $10,000 USDT: AMUN 3x Leverage ETH Trading Competition

AMUN 3x Leverage ETH Trading Competition

Written by Stan Havryliuk
Updated over a week ago

$20,000 HEX Airdrop

Trade and Join the airdrop

Written by Jax
Updated over a week ago

$500 RAPIDZ Giveaway - ENGLISH Channel

Written by Jax
Updated over a week ago

150,000 LVN in Rewards: Trade and earn

Written by Stan Havryliuk
Updated over a week ago

10,000 ESH - Deposit and Trade to win!

11 hours to deposit and 2 days to trade to win

Written by Stan Havryliuk
Updated over a week ago

$5000 MATIC Trading Competition

How to win MATIC in our Competition

Written by Stan Havryliuk
Updated over a week ago

2,000,000 RSR Trading Competition

Trade to win some RSR on our exchange

Written by Stan Havryliuk
Updated over a week ago

50% Discount on BTC trading fees

Ahead of the Bitcoin halving, we're halving the trading fees

Written by Stan Havryliuk
Updated over a week ago

$100 Daily Rewards for Top Traders

Written by Stan Havryliuk
Updated over a week ago

1,000,000 SPICE Trading Competition and 200,000 SPICE for deposits

SPICE up your crypto portfolio

Written by Stan Havryliuk
Updated over a week ago

GHOST has been withdrawn from my account

Written by Stan Havryliuk
Updated over a week ago

$10,000 HEX Airdrop

Written by Stan Havryliuk
Updated over a week ago

When will I receive my GHOST tokens?

Wondering when the GHOST airdrop will be processed?

Written by Stan Havryliuk
Updated over a week ago

$3000 USDH in Trading Competition

Written by Stan Havryliuk
Updated over a week ago

1 Billion HONK Airdrop

All you need to do and know to get your share of 1 Billion HONK

Written by Stan Havryliuk
Updated over a week ago

25% Discount on trading fees on Rapidz

Get a 25% discount on trading fees for all RPZX pairs

Written by Stan Havryliuk
Updated over a week ago

Bitcoin.com completes Harmony (ONE) Mainnet Swap and opens Deposits & Withdrawals for ONE

Harmony (ONE) Mainnet Swap

Written by Stan Havryliuk
Updated over a week ago

50,000 AVA Trading Airdrop

Learn how you can earn more AVA when trading it on our exchange

Written by Stan Havryliuk
Updated over a week ago

$2000 BCH Trading Competition

& $800 BCH for new traders

Written by Stan Havryliuk
Updated over a week ago

50% Discount on all trading fees

From March 13th 13:30 PM UTC - March 15th 23:59 UTC

Written by Stan Havryliuk
Updated over a week ago

$1000 EOSDT Twitter Contest

All you need to know to win $5 in EOSDT

Written by Stan Havryliuk
Updated over a week ago

$1500 Trading Competition

Trade EOSDT on our Exchange for a chance to win crypto

Written by Stan Havryliuk
Updated over a week ago

1 Billion HONK Lottery

Don't miss your chance to win HONK 🍀

Written by Stan Havryliuk
Updated over a week ago

5,000,000 UPT Trading Competition and Lucky Draw

Written by Stan Havryliuk
Updated over a week ago

ARRR Deposits Lucky Draw and Trading Competition

15,000 ARRR up for grabs when you trade, plus $500 BCH for one lucky depositor.

Written by Stan Havryliuk
Updated over a week ago

$25,000 GoC Trading Competition

How do I win GoCrypto Tokens?

Written by Stan Havryliuk
Updated over a week ago

0% Trading fees for BCH/FLEX

#MondayMotivation

Written by Stan Havryliuk
Updated over a week ago

Want to earn 1000 UPT?

How to participate in this airdrop 💰🎉

Written by Stan Havryliuk
Updated over a week ago

Trustverse Deposit Promotion Completed

Congratulations to all the winners!🎉

Written by Stan Havryliuk
Updated over a week ago

Trustverse TRV Deposit Promotion

All you need to know about our Trustverse TRV Promotion

Written by Stan Havryliuk
Updated over a week ago

Zcoin will be listed on January 10th 2020

Privacy coin Zcoin will be available on exchange from 10.01.2020

Written by Stan Havryliuk
Updated over a week ago

Alliance Cargo Direct will be listing ACD Coin on Bitcoin.com Exchange

On the 27.11.2019 ACD Coin will be listed on Bitcoin.com Exchange

Written by Jax
Updated over a week ago

UPT Deposits and Withdrawals are disabled until 27.11.2019

UPT Deposits will be disabled for the first week of trading

Written by Jax
Updated over a week ago

SLP tokens: ready to unlock the next level of trading?

Written by Jax
Updated over a week ago

Please be aware of fake listing offers

Written by Jax
Updated over a week ago

Bitcoin.com Exchange partners with Hummingbot for Community-based Market Making

Written by Jax
Updated over a week ago

Universal Protocol Token Listing Details

Written by Jax
Updated over a week ago

CoinFLEX listing

Written by Jax
Updated over a week ago

Introducing sub-accounts

Learn what you can do with the new sub-account feature

Written by Stan Havryliuk
Updated over a week ago

I don't receive confirmation emails

Written by Jax
Updated over a week ago

Someone created an account with my email

Someone created an account with my email

Written by Stan Havryliuk
Updated over a week ago

Someone accessed my account

Written by Jax
Updated over a week ago

My account has been disabled

Account has been disabled, unable to trade, deposit, or withdraw.

Written by Jax
Updated over a week ago

I can't access my emails

Written by Jax
Updated over a week ago

Can I change the email address associated with my account?

Written by Jax
Updated over a week ago

My password isn't working

What to do when your password isn't working

Written by Jax
Updated over a week ago

How can I reset my password?

What to do when you want to reset your password

Written by Jax
Updated over a week ago

I can't withdraw funds after changing my password

Written by Jax
Updated over a week ago

How can I restore access to my account?

Written by Jax
Updated over a week ago

How can I delete my account?

Written by Jax
Updated over a week ago

How can I protect my account from intruders?

Learn how you can better protect your account from intruders

Written by Jax
Updated over a week ago

Security tools

How to make best use of our security tools

Written by Jax
Updated over a week ago

Activating 2 Factor-Authentication

Learn more about activating 2-Factor-Authentication

Written by Jax
Updated over a week ago

My 2FA codes are not working

Written by Jax
Updated over a week ago

I have lost/formatted my 2FA device

Written by Jax
Updated over a week ago

My account withdrawals have been frozen

Written by Stan Havryliuk
Updated over a week ago

Security of your funds

How we keep our traders' funds secure

Written by Jax
Updated over a week ago

Making a deposit

Learn how to make your first deposit on our exchange

Written by Jax
Updated over a week ago

Where is my deposit?

Deposited to your exchange account, but can't find the deposit?

Written by Jax
Updated over a week ago

Cryptocurrency deposit processing times

How many confirmations until I see my deposit?

Written by Jax
Updated over a week ago

Where is my ETH token deposit?

Can't find ETH tokens you deposited to your exchange account?

Written by Jax
Updated over a week ago

Recovery of mistakenly sent deposits

Written by Jax
Updated over a week ago

Why has my deposit address changed?

Written by Jax
Updated over a week ago

I have deposited a coin that is not integrated

Written by Jax
Updated over a week ago

Why are some cryptocurrencies offline?

Learn why cryptocurrencies on our exchange are sometimes offline

Written by Jax
Updated over a week ago

Withdrawal limits

Learn how much you can withdraw daily/monthly

Written by Jax
Updated over a week ago

What are the withdrawal fees?

Written by Jax
Updated over a week ago

Withdrawals for this currency are offline

Written by Jax
Updated over a week ago

An error occurred

What to do when you get the "an error occurred" notification

Written by Jax
Updated over a week ago

I can't add a whitelist address

Written by Jax
Updated over a week ago

What happens if I deposit BCH to a SegWit (BTC) address?

Sent BCH to my BTC address

Written by Jax
Updated over a week ago

Whitelisting wallet addresses for withdrawals

Is your address whitelisted?

Written by Jax
Updated over a week ago

I want to cancel my withdrawal

Written by Jax
Updated over a week ago

Error when trying to withdraw funds

What to do when you get error messages when trying to withdraw funds

Written by Jax
Updated over a week ago

I can't withdraw a coin/token

Written by Jax
Updated over a week ago

Insufficient funds while withdrawing

What to do when you get the "insufficient funds" error while withdrawing

Written by Jax
Updated over a week ago

Withdrawals on my account are kept on hold

Learn why withdrawals on your account are kept on hold

Written by Jax
Updated over a week ago

My withdrawal remains pending

Written by Jax
Updated over a week ago

Withdrawal address not recognized

Written by Jax
Updated over a week ago

Where do I find the transaction hash?

Learn how you can find the transaction hash of any transaction.

Written by Jax
Updated over a week ago

Where is my withdrawal?

You have withdrawn funds but they haven't reached the destination address?

Written by Jax
Updated over a week ago

Invalid token error

Learn why you get an "invalid token error"

Written by Jax
Updated over a week ago

Markets overview

Written by Jax
Updated over a week ago

Forks and Airdrops

Written by Jax
Updated over a week ago

Will you support a certain coin?

Written by Jax
Updated over a week ago

Perform a trade

Written by Jax
Updated over a week ago

Trading tools

Learn more about the tools we offer you on our platform

Written by Jax
Updated over a week ago

Market orders

Written by Jax
Updated over a week ago

Scaled orders

Written by Jax
Updated over a week ago

Limit orders

Written by Jax
Updated over a week ago

How to manage your trading & payment activity

Written by Jax
Updated over a week ago

Unable to set the desired trading quantity

Written by Jax
Updated over a week ago

Error when trying to transfer funds

Written by Jax
Updated over a week ago

Trading commissions

Written by Jax
Updated over a week ago

Insufficient funds while trading

What to do when you get this notification

Written by Jax
Updated over a week ago

I want to cancel my order

Learn how you can cancel an order on our exchange

Written by Jax
Updated over a week ago

Other problems with order management

Written by Jax
Updated over a week ago

Common verification mistakes

The most common KYC mistakes

Written by Stan Havryliuk
Updated over a week ago

Why do I have to go through verification?

Written by Jax
Updated over a week ago

How to verify my account?

Written by Jax
Updated over a week ago

Privacy Policy

Written by Jax
Updated over a week ago

List of restricted countries

What countries are currently unsupported?

Written by Jax
Updated over a week ago