Our new cloud backup feature is now available giving users an even extra added level of security and piece of mind, you can now back your wallet up via your Google account, ensuring you never lose access to a lost wallet.

I want to back my wallet up via the cloud:

1.) Sign into google or icloud from new on-boarding experience or tap into Security Center from settings cog in the bottom right corner of the screen. The security center will be the first option.

2.) If you already have wallets and a backup available, they will sync with your device automatically. If not they will be saved

3.) Set a master password - warning do not forget this as it cannot be reset. This allows your wallet file to live on the cloud and ensures nobody with the file can access it but you. Please double check the password before proceeding with the back-up.

4.) You’ll receive an email with a backup of the file.

5.) Be sure to re-sync your wallets to the cloud in case you add new wallets.

If you are concerned about storing your encrypted seeds on the cloud, you can perform a manual backup by writing down the 12 word seeds, please see instructions here: https://support.bitcoin.com/en/articles/3542815-backing-up-my-wallet

If you need any help using the Bitcoin.com wallet, you should be able to find what you need on our Wallet FAQ page.

Please read our Getting Started and Bitcoin FAQ to learn more about Bitcoin, how it works and how to use it.

If you have any further questions at all, please feel free to contact our support team via the chat widget on the bottom corner of your screen or by emailing wallet@bitcoin.com.

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